At Overhauled Games, operated by Event Merchandising Limited (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal data. This policy, together with our terms of use, explains how we handle personal data collected from you or that you provide to us.
This policy applies to our websites (overhauledgames.com.au and its subdomains) as well as our marketing activities, including newsletters, emails, competitions, and any other products or activities linked to this policy. By using Overhauled Games products, you agree to the practices outlined here.
1. Data Controller
For the purposes of the General Data Protection Regulation (GDPR), the data controller is Event Merchandising Limited, a company registered in England and Wales under company number 1618411. Our registered address is Unit 11, The Edge Business Centre, Humber Rd, London NW2 6EW.
If you have any questions about this policy or our data processing activities, please contact our Data Protection Officer at jeremy@eventmerch.com or by mail at the above address.
2. Information We Collect About You
We collect and process the following types of data:
2.1 Information You Give Us
This includes any information you provide when interacting with our website, signing up for our email newsletter, participating in competitions, purchasing products, or contacting us with inquiries. This data may include your name, email address, payment information, and any other details provided during transactions.
2.2 Information We Collect Automatically
We automatically collect certain technical data when you use Overhauled Games products, such as your IP address, browser type, operating system, and device information. We also gather data on your usage of the site, such as pages visited, searches performed, and purchase history.
Some of this data is collected via cookies or similar technologies. For more details, see our [Cookie Policy].
3. How We Use Your Information
We use your personal data in the following ways:
- To process your purchases and deliver your orders.
- To manage your account and subscriptions to the Overhauled Games newsletter.
- To provide offers, promotions, and marketing related to Overhauled Games products.
- To enhance and optimise our website and product offerings.
- To notify you about updates or changes to Overhauled Games products.
- To prevent fraud and maintain the security of our platform.
We may also process your data in rare situations to protect your interests or fulfill legal obligations.
4. Sharing Your Information
We may share your data with third-party service providers who assist with processing payments, managing IT and communications, tailoring marketing efforts, or hosting our website. These third parties are required to respect the security of your data and process it in compliance with applicable laws.
In some cases, we may share your data:
- If Event Merchandising Limited is involved in a business transaction like a sale or acquisition.
- If required by law or to enforce our terms and conditions.
5. Where We Store Your Personal Data
Your data may be stored on our own servers or with third-party data hosting providers. Currently, we store subscriber data with Mailchimp, based in the US, which handles our newsletters. Mailchimp’s privacy policy can be found here.
6. Transferring Information Outside the EEA
We may transfer your data to service providers outside the EU. For example, we work with Mailchimp, which is part of the EU-U.S. Privacy Shield framework, ensuring a similar level of protection for your personal data. More information on Privacy Shield can be found here.
7. Security Measures
We take the security of your data seriously. We use SSL technology to encrypt your information, ensuring it cannot be accessed by unauthorised third parties. Access to your data is restricted to employees and third parties with a business need to know.
In the event of a data breach, we will notify you and the relevant authorities as required by law.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. For marketing purposes, we retain your data until you opt out. We may also retain data for legal purposes, such as tax or accounting obligations.
In some cases, we may anonymise your data and use it without further notice.
9. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate information.
- Request erasure of your data under certain conditions.
- Object to processing based on legitimate interests.
- Request the transfer of your personal data to another party.
To exercise these rights, contact our Data Protection Officer at jeremy@eventmerch.com.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy policies, so please review these policies before submitting your data.
11. Automated Decision-Making and Profiling
We may use automated decision-making to tailor content or offers for you. However, we ensure that no significant decisions are made based solely on automated processing without appropriate safeguards.
12. Children Under 16
Our products are not intended for children under 16. If you believe your child has provided personal data without your consent, please contact us immediately, and we will remove their data.
13. Changes to This Policy
We may update this policy occasionally. Any changes will be posted on this page and communicated via email where appropriate. Please check this page regularly for updates.
Contact Information For questions or concerns, contact us at jeremy@eventmerch.com or by mail at Event Merchandising Limited, Unit 11, The Edge Business Centre, Humber Rd, London NW2 6EW, United Kingdom.