Placing an Order
You can place an order through our website by selecting the products you wish to purchase and completing the checkout process. Ensure all your details, including your shipping address, are accurate before finalizing the order, as changes may not be possible once the order is processed.
Pickup
We offer a click-and-collect service from our store at:
Overhauled Games
U2 / 374 Rathdowne Street, Carlton North, 3054, VIC, Australia.
Pickup is available 7 days a week from 8am to 9pm, including weekends. You will receive an email notification when your order is ready for pickup. Please bring the order confirmation email when collecting your items.
Delivery
We provide Australia-wide delivery via Australia Post tracked shipping. Orders over $250 qualify for free shipping. Once your order is shipped, you will receive a tracking number to monitor its progress.
Shipping Times
- Standard Shipping: 5-10 business days
- Express Shipping: 1-5 business days
If your order hasn’t arrived within the estimated time frame, please contact us at support@overhauledgames.com.au.
Pre-Orders
We offer pre-orders for selected items. Pre-ordering secures your product before it’s released, with shipping within 3-9 business days from the release date. If you order other products alongside your pre-order, the entire order will be shipped together unless requested otherwise.
Changing or Cancelling Orders
If you need to change or cancel an order, please contact us as soon as possible at support@overhauledgames.com.au. We may be able to adjust your order if it hasn’t been dispatched, but once it is shipped, changes and cancellations are no longer possible.
Out of Stock Items
If an item is out of stock, click the “Email Me When Back in Stock” button on the product page to receive updates when it’s available again.
Product Authenticity
All tcg products sold by Overhauled Games are 100% authentic and sourced from official suppliers. This ensures our customers receive genuine items with every order.